ClubRight New Member App - Sneak peek and early access
Hosted by
Rob Harris | 21m 7s
Launching in February, get an exclusive first look before anyone else.
We’re excited to invite you to a live sneak peek webinar showcasing the brand-new ClubRight Member App. A complete redesign built to deliver a clearer and more engaging mobile experience for your members.
🎤 Host: Paul Jouanny, Head of Customer Experience
This session is designed for business owners, club operators, and managers.
You’ll get a guided walkthrough of the new app, plus practical insight into how these updates benefit your business.
The updated ClubRight Member App introduces a smoother, more logical user journey, making it easier for members to find what they need and take action.
Key highlights you’ll see in the sneak peek:
More prominent “Tap to Scan In” for fast, hassle-free entry
Clearer “Action Required” notifications so members don’t miss important tasks like overdue payments
Expanded branding and image customisation, allowing clubs to reflect their own look and feel
Fully mobile-optimised PAR-Q and health questionnaires for quick completion on phones
Improved checkout flow and navigation, making it easier to book sessions, buy memberships, and complete payments - helping increase conversions and revenue
These improvements help reduce friction, improve compliance, and create a more polished member experience.
With more members interacting with clubs primarily via their phones, mobile usability has been a major focus of this redesign.
Expect:
Cleaner layouts
Clearer calls to action
Faster completion of key tasks
As ClubRight Founder & CEO Wayne Heath explains:
“This update is about making life easier for members and clubs alike. By improving navigation, clarity, and mobile usability, we’re
helping clubs deliver a better digital experience for their members.”
The upgraded Member App will be rolled out automatically to all ClubRight clients in early February, but this webinar gives you an exclusive early look and the chance to ask questions live.
Get the best out of your Clubmate
Hosted by
Rob Harris | 1h 17m 4s
Watch a recording of our Get the best out of your Clubmate seminar. A 45 minute seminar to demonstrate how to make the most of your Clubmate, followed by a 15 min Q&A
Getting started using Clubmate
48m 51s
Welcome to Getting started using Clubmate.
In this session we’ll look to provide an overview of the system and go through the basics of getting started using Clubmate.
This will cover everything you need to know to start using it effectively, plus provide further learning suggestions on more in depth functions.
Key points I’ll explain:
Member view to Understand how Clubmate works for a member.
Activating Stripe so you can receive online payments.
Dashboard functions to navigate & personalise the dashboard.
Sending messages so you can communicate with members as a group or individually.
Membership plans and how to configure them for your club or fishery.
Manually adding a member to keep a record of all of your cash & cheque paying members.
Bookings so you can arrange bookable activities for Day/Guest tickets & Matches.
Email Templates so you can personalise the information sent in the emails to new members or for bookings.
Reporting to provide a brief overview of Clubmate’s powerful reporting functions.
Adding Staff so you can add in bailiffs and other admin users.
We’ve also included information on Message automation, Member groups, and Custom fields too, so you can personalise Clubmate and make administration tasks easier for you!
Get answers to your questions
Ask us questions at any time during your session through private 1:1 chat. We’ve a list of resources to share too.
We are excited for you to start using Clubmate and look forward to helping you take your first step on that journey!
Hassle Free Renewals. Happier Members. See How Clubmate Works.
Hosted by
Rob Harris | 23m 37s
In this overview and product demo, we will introduce Clubmate and show you how it can simplify the running of your fishing club.
You’ll learn why hundreds of clubs are using Clubmate to manage payments online securely, whilst improving communication and automating time consuming club tasks.
Agenda
Who we are.
The benefits of using Clubmate compared to traditional methods.
Managing online payments securely.
Simplifying the joining and renewal process.
Streamlining & automating member communications.
Automated financial reporting
Bailiff tools
Common misconceptions
Pricing & available discounts.
Testimonials from some of the clubs already using us.
Introducing Clubmate Pay
Hosted by
Rob Harris | 1h 4m 31s
We’re making payments simpler, faster, and more cost-effective for clubs and fisheries
As a Clubmate client, you already know the power of digital tools to save time, boost revenue, and streamline operations, but now, we’re taking things a step further
Introducing Clubmate Pay Card – our brand-new integrated payment solution, designed exclusively for Clubmate users to:
✅ Lower transaction fees – keep more of your hard-earned revenue
✅ Faster payouts – get access to your funds sooner
✅ Integrated reporting – everything tracked in one place in Clubmate
✅ Highest security standards – giving you and your members total peace of mind
Whether you’re managing memberships, event fees, or on-the-day payments, Clubmate Pay Card is built to make your life easier.
Join us for this exclusive webinar to see it in action, ask questions, and learn how to save time, cut costs, and take control of your club’s payments in 2025
REGISTER NOW & STAY AHEAD!
Keeping in Touch - The Communication Special
Hosted by
Rob Harris | 1h 22m 3s
Watch a recording of our Keeping in Touch - Communication Special seminar. A 1 hour special focusing on all the ways Clubmate can help you communicate with your members (and potential ones!), followed by a 15 min Q&A
New Clubmate App - Sneak Preview & Early Access! Watch the webinar replay!
Hosted by
Rob Harris | 1h 31m 19s
Earlier this week we hosted our sneak preview webinar for our new member app, launching at the end of this month!
The Bailiff Seminar
Hosted by
Rob Harris | 50m 55s
Watch a recording of our Bailiff seminar. Consisting of a 45 minute presentation on best practice for club & fishery bailiffs, based on the shared knowledge of our Clubmate clubs & fisheries and our experienced team.
We will also take a look at the bailiffing tools provided by Clubmate and how to apply them best on the bank. A live Q&A session follows at the end.
The Clubmate Funding Seminar
Hosted by
Rob Harris | 1h 17m 4s
Watch a recording of our Funding seminar. Consisting of a 45 minute presentation on best practice for club & fisheries, based on the shared knowledge of our experienced team and the Angling Trust.
We will also take a look at the bailiffing tools provided by Clubmate and how to apply them best on the bank. A live Q&A session follows at the end.
The National Species Report with Clubmate
Hosted by
Rob Harris | 1h 2m 5s
Watch a recording of our National Species Report Webinar. A 45 minute seminar announcing the launch of The National Species Reporting feature in Clubmatee, followed by a 15 min Q&A
Using Clubmate - For Bailiffs
Hosted by
Rob Harris | 9m 44s
In this session, you’ll learn all you need to know to get started using Clubmate as a bailiff. We’ll show you important functions from a mobile based view in a simple format.
The session is best viewed on a desktop, laptop or tablet screen so you can use your mobile to navigate Clubmate at the same time.
Key points I’ll explain:
By the end of the webinar, you’ll be able to do the following:
Access Clubmate as a bailiff on the bank.
Check if an angler holds a membership.
Check if an angler is booked on with a day or guest ticket.
Add a note to an angler’s profile.
Check an angler in and out.
Get answers to your questions
Ask us questions at any time during your session through private 1:1 chat. We’ve a list of resources to share too.
We’re excited for you to start using Clubmate!